Skip to content

Welcome to Configly

Infrastructure as Code for Zendesk — finally, proper configuration management without needing Enterprise.

What is Configly?

Configly gives you visibility and control over your Zendesk configuration:

  • Snapshot your entire Zendesk setup
  • Compare changes over time with visual diffs
  • Understand dependencies between objects
  • Simulate changes with What-If Mode and AI impact analysis
  • Search across all configuration types instantly

No more breaking production. No more "what changed?"

Get up and running in 5 minutes

Link your Zendesk instance securely

See exactly what changed and when

Common questions answered

Supported Zendesk Objects

Configly syncs and tracks the following configuration types:

Object Type Sync Diff Dependencies What-If
Triggers ✅ ✅ ✅ ✅
Automations ✅ ✅ ✅ ✅
Macros ✅ ✅ ✅ ✅
Views ✅ ✅ ✅ ✅
Ticket Fields ✅ ✅ ✅ ✅
User Fields ✅ ✅ ✅ ✅
Organization Fields ✅ ✅ ✅ ✅
SLA Policies ✅ ✅ ✅ ✅
Groups ✅ ✅ — —
Brands ✅ ✅ — —
Schedules ✅ ✅ — —
Ticket Forms ✅ ✅ — —

Need Help?