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Custom Object Fields

What Are Custom Object Fields?

Custom object fields define the data structure of a custom object. Each field specifies a data type (text, number, date, dropdown, etc.) and configuration options like whether the field is required.

Enterprise only

Custom object fields are available on Zendesk Enterprise plans as part of the custom objects feature.

What Configly Captures

For each custom object field, Configly stores:

  • Field key and title
  • Field type -- text, number, date, dropdown, checkbox, etc.
  • Required status -- whether the field is mandatory
  • Field options -- dropdown values where applicable
  • Parent custom object -- which custom object this field belongs to
  • Created and updated timestamps

Feature Support

Feature Supported
Sync ✅
Diff / History ✅
Dependencies ✅
What-If ✅

Nested Sync

Custom object fields are synced as children of their parent custom object. When you sync custom objects, their fields are automatically included.