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Sections

What Are Sections?

Sections are the mid-level organisational units in your Zendesk Guide help centre. They sit within categories and contain articles. A typical structure looks like: Category > Section > Article.

What Configly Captures

For each section, Configly stores:

  • Section name and description
  • Parent category -- which category this section belongs to
  • Position -- display order within the category
  • Locale -- the section's language
  • Created and updated timestamps

Feature Support

Feature Supported
Sync ✅
Diff / History ✅
Dependencies ✅
What-If ✅

Common Dependencies

  • Articles -- the articles contained in this section
  • Categories -- the parent category

The health check flags empty sections with no articles (GUIDE-003).